Privacy policy
1. Introduction
At ShipLink, we respect your privacy and are committed to protecting your personal data. This policy outlines how we handle your personal data when you visit our website, your privacy rights, and how the law protects you.
2. Important Information and Who We Are
Purpose of This Privacy Policy
This Privacy Policy provides information on how ShipLink collects and processes your personal data through your use of our website, including any data you may provide when you contact us or purchase our services. Our website is not intended for children, and we do not knowingly collect data related to children. It is important to read this Privacy Policy together with any other privacy notices we may provide on specific occasions to understand how and why we are using your data. This policy supplements other notices and is not intended to override them.
Controller
ShipLink is the controller responsible for your personal data. When we refer to “ShipLink ,” “we,” “us,” or “our” in this policy, we are referring to ShipLink . We have appointed a data privacy manager to oversee questions regarding this Privacy Policy. If you have any questions or wish to exercise your legal rights, please contact the data privacy manager using the details below
Contact Details
ShipLink Services Inc.
3020A route Marie-Victorin
Unit 100
Varennes, QC
J3X 0J5 Canada
Email: contact@shiplink.com
Changes to the Privacy Policy and Your Duty to Inform Us of Changes
Third-party Links
3. The Data We Collect About You
- Identity Data: first name, last name, username, or similar identifier and gender.
- Contact Data: delivery address, email address, and telephone numbers.
- Financial Data: bank account and payment card details.
- Transaction Data: details about payments to and from you and other details of services you have purchased from us.
- Technical Data: IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data: username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data: information about how you use our website, products, and services.
- Marketing and Communications Data: your preferences in receiving marketing from us and our third parties and your communication preferences.
4. How Is Your Personal Data Collected?
We use various methods to collect data from and about you, including:
- Direct Interactions: You may provide Identity, Contact, and Financial Data by filling in forms or corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you apply for our services, create an account on our website, subscribe to our services, provide shipping information, request marketing, enter a competition, promotion or survey, or give us feedback.
- Direct Interactions: You may provide Identity, Contact, and Financial Data by filling in forms or corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you apply for our services, create an account on our website, subscribe to our services, provide shipping information, request marketing, enter a competition, promotion or survey, or give us feedback.
- Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources, such as analytics providers (e.g., Google), advertising networks (e.g., Facebook), search information providers (e.g., Google), and providers of technical, payment, and delivery services (e.g., Stripe).
5. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
6. Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You can view and make certain decisions about your personal data use on your Account Settings page.
7. Promotional Offers From Us
We may use your Identity, Contact, Technical, Usage, and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services and offers may be relevant for you (we call this marketing). You will receive marketing communications from us if you have requested information from us or purchased services from us, and you have not opted out of receiving
8. Third-party Marketing
We will get your express opt-in consent before we share your personal data with any company outside ShipLink for marketing purposes.
9. Opting Out
You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase, warranty registration, service experience, or other transactions.
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